Why should I use a letting agent? Can't I just do it myself?
As an established agency, we can take the stress and the hassle of property rental away for you, and ultimately save you money.
Empty properties don't generate income, so having access to the country's biggest and most successful online property portals is a sure fire way to assist in securing a tenant. Team that with our extensive tenants register, personal accompanied viewings and comprehensive referencing means that once we've found you a tenant, they're going to stay there for a smooth sailing, headache free tenancy for all involved!
Why can't I manage the tenancy myself?
Of course, a small portion of our clients do manage their own properties; which is entirely up to them. However, in our experience, these people are often linked with the property industry in some fashion, and as such have a certain level of knowledge when it comes to the legalities of renting out property.
Legislation these days is a minefield, and our team are regularly attending training courses and seminars to make sure we stay up to date with the latest rules and regulations. Only unless you possess a similar level of knowledge are you sure to steer clear of the pitfalls (and potential fines and penalties!) involved with mismanaged properties.
If you'd like more information, please contact our team for a chat.
What services do you offer?
As a standard, we have 2 service levels. With our ‘Tenant find/Let Only/Unmanaged' service, we will secure you a tenant within a suitable timescale and for the best achievable price, carry out our referencing and hand over keys, at which point, it's over to you!
Our more popular ‘Comprehensive/Fully Managed' service, there's not a thing you need to do, other than give us your bank details so we can send you your rent! It really is as simple as that!
I want to rent my property unfurnished; do I have to include anything at all?
Nope. Unfurnished can be as unfurnished as you like. No beds, no white goods; not even a teaspoon needs to be left! [We would recommend flooring/curtains/blinds]. In city centre apartments, many appliances are built in as standard, however if no other free standing items are left, we would still class your property as unfurnished.
I want to rent my property out as furnished; what should I include?
This list is exhaustive; however as a rule we would say that for a furnished property, a tenant would only need to bring their suitcases and themselves to move in. For specific advice regarding your property and it's furnishings, please contact us.
Our experienced team will happily be able to advise you on what level of furnishing and any specifics you have in mind, so feel free to get in touch for a chat.
What is an EPC and do I really need one?
An EPC is an Energy Performance Certificate, which is a report prepared by a qualified Energy Assessor, which will show the energy efficiency and consumption of your property, and suggest any potential improvements and savings. These are a legal requirement, and must be in place prior to your property being placed on the market.
Will I need to write the tenancy agreement?
As your agent, we will prepare the tenancy agreement for you, whether we are managing the property for you or not.
If we are providing you with our fully managed service, we will also provide an inventory and schedule of condition, a standing order mandate, and all the other legal documentation required to make sure your tenancy meets current legislative standards.
What happens to the deposit?
Deposits must legally be registered in an approved Tenancy Deposit Scheme as a safeguard until the end of the tenancy when it will either be returned to the tenant, or negotiated to cover any cleaning, damage or replacement items at the end of the tenancy. To find out more, feel free to contact us.
What if the tenant doesn't pay their rent?
Whilst our referencing is very comprehensive, on the rare occasions that the tenant doesn't pay their rent, we have controls in place to manage this. We have structured rent chasing procedures in place, as listed in our tenancy agreement, to recover any outstanding funds, and will of course keep you updated with progress.
How will I receive my rent/payment/money?
Once your rent payment has been sent to us via standing order, we then locate the funds and allocate them to your account, deduct any expenses and our charges [do you want to mention our charges? Or just leave it as expenses?], then forward the remainder on to yourself via bank transfer. The whole process takes up to 5 working days.
Will I need insurance?
Yes. As a Landlord you have an obligation to ensure that the building is insured. It is also advisable to insure the furnishings that you put in the property, which is something we can help with. Contact us to find out more information.
Are there any tax complications?
Tax obligations can be complicated to sort out. Our owner Kristian can advise you as to your obligations and responsibilities and point you in the right direction for professional tax advice. Feel free to contact him on 0113 2457887.
Do I need to inform my mortgage company?
Yes. More often than not this will be a condition of your mortgage that you must inform them of any tenancies secured on mortgaged property.
My property is leasehold; do I need to do anything different?
If you have a leasehold property, you will need to advise the management company who run the building.
Who is responsible for repairs in my property?
Section 11 of the Landlord and Tenant Act 1985 covers the landlords responsibility for repairs in your property. Generally it means that you are responsible for keeping in repair:
- The structure and exterior of your home, for example, the walls, roof, foundations, drains, guttering and external pipes, windows and external doors
- Basins, sinks, baths, toilets and their pipework
- Water and gas pipes, electrical wiring, water tanks, boilers, radiators, gas fires, fitted electric fires or fitted heaters
Who is responsible for the garden?
The ongoing maintenance and upkeep of the garden would be the responsibility of the tenant, however it is advisable to provide any necessary equipment to enable the tenant to maintain said garden, i.e, lawnmower, hedge trimmers, etc.
What does 'Right to Rent' mean?
It is a legal requirement for all Landlords to check whether a tenant or lodger can legally rent your residential property in England. We will carry out these initial checks on your behalf, irrespective of the service level you choose with us.
However, these checks are only valid for the duration of the tenancy or the length of the visa, so should your tenant renew and you are a 'Let Only' landlord, the responsibility to ensure these checks are properly carried out in accordance with latest legislation passes to yourself.
How long can I expect a void period for between tenancies?
Thanks to our fabulous lettings team, we have a rate of 98.2% occupancy, so you can take comfort that you won't be without a tenant for too long. On average, we'd say it takes around 2 weeks to secure a new tenant for you.
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